Meta has launched Meta One, bringing enhanced artificial intelligence features across Instagram, Facebook and WhatsApp through a new subscription service...

Pulse & Pattern is proud to have been shortlisted for the 2026 Women in Business Awards...

Pulse & Pattern joined thousands of housing professionals at Housing 2026 in Manchester, one of the sector's most important opportunities to step away from day to day pressures and take stock of the challenges shaping the future of housing...

The Pulse & Pattern team swapped datasets for running shoes this month as we completed a five kilometre fundraising run through London’s Regent’s Park in support of Mind...

In February, Parliament’s Women and Equalities Committee called for high risk cosmetic procedures such as liquid Brazilian butt lifts to be banned, describing parts of the sector as a regulatory “wild west”...

As former Owner & Director of Crayon, Adam brings a sharp understanding of how organisations can turn complex and disconnected information into decisions that support performance, growth and better customer outcomes...

Pulse & Pattern has opened the pilot phase of Pulse Intelligence our new approach to connecting customer voice, operational performance and regulatory risk...

Pulse & Pattern attended NiCE World London, joining customer experience, technology and business leaders from across the world for two days of discussion about AI, automation and the future of customer service...

Pulse & Pattern marked Mental Health Awareness Week with a programme designed around something simple: giving people meaningful space to pause, talk and reconnect...

Pulse & Pattern attended the National Housing Federation’s Customer Experience and Resident Engagement Conference, joining housing professionals and resident-engagement leaders to explore what meaningful listening should look like in 2026.

The first phase of Awaab’s Law came into force on 27 October 2025, introducing fixed requirements for social landlords responding to emergency hazards and significant damp and mould....